SmartFlix - Was shipped two of four videos in series, two were substitutes

I ordered a series of four Richard Schmidt Art Lesson videos.After 3-4 months, I was shipped two of the four videos (November and May) and two other videos: "Proficient Flying" and "Theatrical Makeup Design" instead of the "June" and "White Pine" Schmidt videos.

And, there seems to be no way to contact them. The email address on their insert is not found by Firefox. And no phone number. AVOID THIS COMPANY.

Besides being way overpriced, they send substitute videos, not what was ordered and give you no way to get a replacement or satisfaction. This is one of the worst scams I've fallen for.

Avoid at all costs.

This review is a subjective opinion of a user.
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More Review Details

Customer service

  • What I liked
      No items
  • What I disliked
    • Total lack of customer service
    • Being charge befor shipment
    • No response to email

Reason of review:
Order processing issue
Preferred solution:
Price reduction
Monetary loss:
Product or service
Richard Schmid Paints The Landscape Video Lessons
Review category
review #660987 by

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