filters
state:
Show
city:
Show
Claims they sent me videos that I never received. Then, they emailed me and said they needed to update my credit card number. Upon going to their website you find that they just announced they went out of business..They fail to respond to my emails and send me notices...
Read more
Anonymous
Bingewatcher

You have no idea what you are talking about. Smartflix does not "send" videos, nor do they use "tapes" and they certainly are not out of business. Are you sure that you are re...

#809419
Reply to reviews
6 months ago I reviewed SmartFlix reporting that they refuse to communicate, do not send their DVD rentals, and withdraw unauthorized funds from bank accounts. Since then, my bank pursued them! Got my money back, and closed the debit card they scammed. But this...
Read more
1.0
#777786
Reply to reviews

Delivery issues ever getting the DVD's you were charged for at time of order placement. No accurate date of expected order fulfillment is provided nor can you obtain one via email. Email is the only method of contact, no customer service phone is available or...
Read more
1.3
I didn't like
  • No customer servce
  • Charged before shipment
  • Order shipment
#777703
Reply to reviews

SmartFlix Subscription Review

SmartFlix
#806076
1.0
Details
My smartflix has been down since saturday, keep on getting the message of 30% users are down. Everyones is working accept mine....is this service or what
Comment
Show
Customer service

Other Product Review

SmartFlix
#747380
I never received my order that i ordered on November 16th and for the last week it keeps saying it will be shipped in 1 business day. Order number928322 dvd cheyenne moccasins Mary Antonich Belt MT 59412 home phone is 406-736-5606
Comment
Show
This sure looked like a great deal, renting videos to learn more about the things you are interested in. Like metal working etc. Thankfully I looked into the reviews and business practices. From what I have read, smartflix is not what they say and I won't be doing...
Read more
1.0
Eagle Point, Oregon
#755649
Reply to reviews

This is the worst business website I have ever used. They have been prompt about billing me but terrible about answering calls or e-mails. They have charged me wrongly about "membership" but have left no way for me to contact them. They repeatedly charge me late...
Read more
Anonymous
Anonymous

Would love to have their phone number. Do you still have it?

Anonymous
Anonymous

Hi,I am looking for the SmartFlix charges on my bank statement and wondering if they do their banking under a different name. How does it show up on your statement?EJ

1.0
I didn't like
  • Total lack of customer service
  • Customer service
#753934
Reply to reviews
Signed up for the subscription which included one free month and picked the DVDs I wanted sent. First three were listed as shipping soon... Nothing sent after two months of waiting and they started charging me! Sent an email and no response. There is no way to cancel...
Read more
1.3
#748048
Reply to reviews
I had ordered some DVD's but they were on back order, 3 Months later I moved so I sent emails and messages through their web site to cancel my order and to send me a refund. First they should not have charged me for the items they didn't have, 6 More months go by they...
Read more
1.5
Newfield, New York
I didn't like
  • Being ripped off
  • Took my money
  • No communication
#703181
Reply to reviews
This company is absolutely ridiculous. I ordered two dvds and upon checking out, I was double charged. The site says that complaints will be addressed within 48 hours, however, after multiple emails I never received one reply. The charge was never fixed and I was $40...
Read more
#696863
Reply to reviews
I signed up for one of their university bundle advertised as 60 days no questions asked cancel. After five days of no reply I decided to check on line for references on this company and found lots of similar complaints against this company's business practices so I...
Read more
Anonymous
Anonymous

FRAUD!!!!!!!!!!!!!!!!!!!

Anonymous
jj

this has just happened to me is there anyway to get my money back that worked for you?

1.0
I didn't like
  • No response to email
  • No communication
  • Awful
#684956
Reply to reviews
I rented some dvds from Smart Flix. I returned them in 7 days. The required time to return them was 10 days. They are saying they did not receive the returned dvds. It was their return mailing label, their package and seals. They purchased the shipping label. They have...
Read more
I liked
  • Instruction
I didn't like
  • Are criminals
#675639
Reply to reviews