Smartflix of Massachusetts Scammed my Order
Smartflix are real A-holes.They have the system gamed in their favor.
I have not done business with them again. I initially used a Paypal debit card and paypal was unable to reverse the charges. But the last time I used a BANK charge card so I could have some recourse to have the charge disputed and reversed. Bank of America offered to eat the charge themselves but could not guarantee future charges would not accrue.
If you want to have a guarantee of delivery you can pay the post office an extra 70 cents to have delivery confirmation added to the return CD.That would give you proof that it indeed reached Smartflix mailbox.
Smartflix.com AKA technical video rentals has found a way to screw customers into ordering rental CDs that they have NO intention of adding to their order.
As I logged in last night and tried to finalize my order, a screen popped up suggesting additional videos. I know I passed on the offer. After clicking submit, I got a screen that said they could NOT process my order. So I tried again and got the same screens. My card was active and in force and in there data based. After a few minutes I got the comfirmation emails that I had placed 3 orders.
Upon trying to contact them I got application error 500, SORRY we have problems and we're fixing them. It was then I realized there is NO alternative way to contact them OTHER than their message submission form, which is out of service. Further investigation into my account revealed no other 10 old charge cards linked to my account, none of which were mine, that I could not delete.
At this point, I cannot contact them and am at THEIR mercy, waiting for them to contact me. They have NO phone number available, no physical address.
I suspect they have tweeked their site to allow them to make false charges so they can use customers' money for a week or 10 days while they process a refund.bf7aba6
You may also like
- "We originally had our old gutters replaced due to water leakage with new gutters through Gutter Helmet of the Pikes Peak Region a few years ago (Colrado Springs, CO.). Our..."
- "Conflict of interest and FAILURE to WARN?((( Conflict exists with Geico affaliate Getz Insuring Hyundai Motorswhom I bought the car from and Geico Is my Insurer ))) 320 crossblade torslanda..."
- "About me: I have a spotless record, not even a parking ticket. My Credit reports was great with nothing bad on it. "Till now" I closed my account..."
- "Hi i really dont know what to do i liked this two pupies and i just paid $300 for them they where gonna come in nove - 23-2014 but then..."
- "My father went in one day to get his truck's tires aligned and the truck was dropped. Not only were there external damages, but also internal. They had promised him..."
- "I ordered from Domino's Store (3653): 328 Myrtle Ave. Brooklyn NY 11205 | 718-522-3733. The most Horrible pizza I have ever had. Made dry and disgusting with no sauce or..."
- "Frontier Communications has to be the worst Internet provider there is. For the past 2 years now we have put up with either no Internet service at all for up..."
- "When my 75 year old grandmother, Alexandra, bought tickets to travel by Amtrak from Washington to Montreal she never thought that this trip would became a nightmare and would cost..."
- "I went to the Resturant on Bridford Parkway with my friend for lunch, then afterwards I ordered two more sandwiches or rather subs to go for m mom and husband...."